Privacy Policy

1. Introduction

Amtech Solutions Ltd ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

3. Information We Collect

When you use our website or contact us, we may collect the following personal information:

3.1 Contact Form Information

• Name: To address you personally in our communications
• Email Address: To respond to your inquiries
• Phone Number: To contact you regarding your inquiry
• Company Name: To understand your business context (optional)
• Message Content: To understand and respond to your specific inquiry or request

3.2 Automatically Collected Information

• Cookies: Small text files stored on your device (see Section 8)
• Usage Data: Information about how you interact with our website
• Technical Data: IP address, browser type, device information, and operating system

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you submit our contact form, you consent to us processing your information to respond to your inquiry
• Legitimate Interests: To improve our website, services, and user experience
• Legal Obligation: To comply with applicable laws and regulations

5. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and provide customer support
• To provide information about our services
• To communicate with you about your requests
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure website security

We will NEVER sell, rent, or distribute your personal information to third parties for marketing purposes.

6. Data Sharing and Third Parties

We may share your information with the following trusted third parties:

Service Providers

• Netlify: Website hosting and form processing (GDPR compliant)
• Google Analytics: Website analytics and usage statistics (only with your consent)
• Email Service Providers: To send communications related to your inquiries

All third-party service providers are carefully selected and required to comply with GDPR. We ensure appropriate safeguards are in place to protect your data.

We do not transfer data outside the UK/EU unless necessary, and when we do, we ensure adequate protection measures are in place (such as Standard Contractual Clauses).

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Form Submissions: Retained for 24 months from the date of submission
• Business Communications: Retained for the duration of our business relationship plus 24 months
• Cookies: Most cookies expire after your session or within 12 months (see Section 8)

After the retention period, your data will be securely deleted or anonymized.

8. Cookies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience and understand how visitors use our site.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., security, preferences)
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Delete all cookies when you close your browser

Learn more about managing cookies at www.aboutcookies.org

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

To exercise any of these rights, please contact us at info@amtechsolutions.com

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Regular security updates and monitoring
• Access controls and authentication
• Spam filtering and bot protection (reCAPTCHA, honeypot)

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

13. Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK supervisory authority:

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: